1. What is Kuiklo?
Kuiklo is a quick commerce platform that delivers groceries, essentials, and everyday items to your doorstep in minutes.
2. How does Kuiklo work?
Simply download the Kuiklo app, add your items to the cart, place an order, and get your essentials delivered in minutes!
3. Where is Kuiklo available?
Kuiklo currently operates in select cities across India. We’re expanding rapidly—stay tuned for updates!
4. What are Kuiklo’s delivery hours?
We deliver from 6:00Â AM to 11:00 PMÂ but timings may vary depending on your location.
5. How fast will my order be delivered?
Kuiklo delivers most orders within 10–20 MINUTES* , depending on your location and order size.
6. Can I schedule an order for later?
Currently, Kuiklo specializes in instant deliveries. However, we may introduce scheduling options soon!
7. How do I track my order?
Once you place an order, you can track it in real time through the Kuiklo app.
8. What if my order is delayed?
We strive for lightning-fast deliveries, but in rare cases of delay, our support team will keep you updated.
9. What payment methods does Kuiklo accept?
We accept UPI, credit/debit cards, wallets (Paytm, PhonePe), and cash on delivery (COD).
10. Can I cancel my order after placing it?
Orders can only be canceled within 2 minutes of placing them. Once dispatched, they cannot be canceled.
11. What if I receive a wrong or damaged product?
If you receive an incorrect or damaged product, please report it via the app within 30 minutes for a quick resolution.
12. How do refunds work?
Refunds are processed within 3–5 business days for online payments. COD refunds are issued as wallet credit.
13. What kind of products can I order on Kuiklo?
You can order groceries, fresh produce, dairy, beverages, personal care, household essentials, and more.
14. Why are some items unavailable?
Product availability depends on real-time stock in your nearest Kuiklo warehouse. Out-of-stock items are updated frequently.